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Job description

THE EMPLOYER IS: ALTEREGO AESTHETICS You will be the first point of contact, both in person and via other communication channels. Successful candidates will need strong communication skills and proficiency with computer programs such as Microsoft Office. Other duties include visitor management, booking and rescheduling appointments, providing administrative support, bookkeeping, maintaining tidy and welcoming workspaces, and supporting positive client relations.

Responsibilities

• Greeting customers, checking them in, preparing and reassuring them before procedures, checking them out, and updating records.
• Answering phone calls, emails, social media enquiries, and in-person questions in a polite and professional manner.
• Managing appointments, reviews, room bookings, and staff diaries.
• Administrative support such as dealing with stock, invoices and payments.
• Maintain incoming payment records.
• Maintaining reception and communal areas.
• Being the first point of contact for clients and confidently building rapport with them.

Skills and Qualifications

Essential Skills

• Proficiency in digital programs (training will be provided).
• Financial management.
• Customer service skills.
• English and Math GCSE or functional skills equivalent.

Desirable Skills

• Facility management.
• Previous administrative or IT experience.

Further Information

The Employer is: ALTEREGO AESTHETICS JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.