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Job description

THE EMPLOYER IS: BIA LOCH LAO Responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring a positive dining experience for guests. Training will be provided.

Responsibilities

• Greeting and Seating Guests: Welcome customers, escort them to their tables, and provide menus while explaining daily specials or promotions.
• Taking Orders: Listen carefully to customer orders, provide recommendations, and input orders accurately. Relay any special dietary requirements to the kitchen.
• Serving Food and Drinks: Deliver food and beverages promptly, ensuring accuracy and presentation standards.
• Regularly check on tables to refill drinks and meet additional needs.
• Processing Payments: Present bills to guests, handle cash and credit transactions accurately, and provide correct change or receipts.

Skills and Qualifications

Essential Skills

• Customer Service Skills: Must possess excellent interpersonal skills to create a positive dining experience and handle customer inquiries effectively.
• Communication Skills: Clear communication with customers and kitchen staff is crucial for taking accurate orders and ensuring timely service.
• Multitasking Ability: Front of House often manage multiple tables simultaneously, requiring strong organizational skills and the ability to prioritize tasks.
• Attention to Detail: Remembering complex orders and dietary restrictions is essential for providing excellent service.
• Basic Math Skills: Handling cash transactions and calculating tips accurately is necessary for the role.

Further Information

The Employer is: BIA LOCH LAO JobStart Opportunity - Working Hours Information. Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.