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Job description

THE EMPLOYER IS: HOME AND WORK LTD We are offering an opportunity for an individual to join our team as a Sales Assistant / Sales Advisor. This role is designed for someone who enjoys working with people, has a natural confidence on the phone, and wants to build real, practical experience in sales. The position focuses on engaging with customers from our existing enquiry and customer database. These are not cold calls. Customers already know our company and have previously expressed interest in our products. Your role is to follow up on those enquiries, answer questions, explain options clearly, and help customers move confidently towards a decision. In addition, you will respond to enquiries received through social media, email, and phone, and attend customer meetings when required. You will receive full training on our products, systems, and sales approach, ensuring you are well prepared and supported in the role.

Responsibilities

• Contacting customers from an existing enquiry and customer database.
• Handling enquiries via phone, email, and social media channels.
• Presenting products and services in a clear, professional, and engaging way.
• Following up with customers and supporting the sales process.
• Attending customer meetings when required.
• Maintaining accurate and basic records of customer interactions.

Skills and Qualifications

Essential Skills

• Strong verbal and written communication skills.
• Comfortable and confident speaking with customers by phone.
• Professional and well organised.
• Willing to learn, develop, and follow clear processes.
• Basic IT and social media skills.

Further Information

The Employer is: HOME AND WORK LTD JobStart Opportunity - Working Hours Information. Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer. Previous sales experience is not required. This role suits someone with the right attitude, strong communication skills, and a genuine interest in customer interaction. It offers a solid entry point into sales with training, support, and clear opportunities for development What we offer: Full structured training provided. Laptop and mobile phone supplied. Part-time position with flexible working hours. Combination of office-based and remote working. Minimum wage plus performance-related sales bonuses. Opportunity to gain valuable, transferable sales and communication skills.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.