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Job description

CPL have partnered with ALMAC Group to recruit for a Commercial Coordinator to join their team on a temporary, 6-12 week contract.

Responsibilities

• Receipt of orders via post, fax, phone, EDI and email. Check customer accounts where necessary.
• Send customer overdue letters and statements when necessary.
• Apply to external companies for credit references for new customers.
• For new accounts and current accounts ensuring all schedule GDP and WDA licences are available and checked in the Eudra/ MHRA website for legitimacy. Annual GDP reviews will be collated.
• Liaise with Commercial Support Manager regarding availability dates for back orders. Regularly check stock status for product availability, expiry dates etc. Prompt invoicing of back orders when products become available.
• Carry out end of day sales routine, which involves invoicing, processing daily sales reports, back orders report, dispatch notes report and distribution of these to relevant personnel.
• Collating the cash receipts, from the bank and into cash books, ensuring each payment is recorded correctly. Creating the weekly cash flow.
• Manage debtor’s collection for all outstanding invoices. Ensuring accounts are kept up to date.
• Process monthly sales reports, by customer, by products and by country and by commercial generic targets.
• Processing Iqvia monthly reports, for all direct pharmacies sales by product and list prices in the correct format. Ensuring these are available in time for submission to IMS.
• Report the monthly rebates in the appropriate spreadsheets, to ensure the information is available for the monthly financial accounts.
• Keep monthly sales report by product and average selling price up to date on monthly basis. Ensuring accurate calculations of the rebates. Review average selling prices are in line with budget.
• Maintenance of price list files on Tropos to ensure prices are updated on time and accurately, to ensure the invoicing for all products are correct.
• Maintenance of EDI customer system, listing the pricing and EAN codes, where necessary for changes in product details and adding new products.
• Dealing with customer service queries with regards to deliveries, damages, shortages, price queries, account queries, short-dated stock/returns.
• Dealing with the transport companies, ensuring all orders are delivered on time and ensuring the wholesalers have enough stock for the demand.
• Creating adhoc sales reports for the marketing and sales teams.
• Arrange the samples for the Metabolics products to be dispatched and delivered to the customer and keeping the traceability of the stock.
• Complete the goods in book, for all stock delivered every month.
• Complete the month end process for the Stock valuation.
• Assist with new commercial projects, on an ongoing basis.
• Process all orders through Tropos system ensuring all prices, discounts and quantities adhere to relevant price lists/customers terms.
• Set up new customer accounts on Tropos system and process relevant paperwork.

Skills and Qualifications

Essential Skills

• Experience in: Accounts Receivable, Invoicing, Order processing and Customer services.
• GCSE Mathematics & English (A-C).

Further Information

Location: ALMAC Global Headquarters, Craigavon. Benefits: 34 days holiday per annum (pro rata).