Operations & Technical Support Assistant
Job description
THE EMPLOYER IS: YOCKS SCOOTER SHOP LTD This is a supervised entry-level role designed to support day-to-day business operations while allowing the participant to develop practical workplace and technical skills. The role will provide structured learning across different areas of the business depending on operational needs and the individual’s progress. The position is focused on skill development, employability, and gaining experience in a technical retail environment.
Responsibilities
- Assisting with researching and documenting product and technical information.
- Supporting preparation of product descriptions, FAQs, and internal documentation.
- Assisting with basic website and digital administration tasks.
- Supporting operational record keeping and organisation.
- Assisting with low-risk customer or technical enquiries using guidance and escalation procedures.
- Supporting general day-to-day operational tasks under supervision.
- Taking part in training, reviews, and skills development activities.
Skills and Qualifications
Essential Skills
- Willingness to learn new skills.
- Basic computer literacy.
- Good communication skills.
- Ability to follow instructions and work as part of a team.
Desirable Skills
- Interest in technology or electric vehicles.
- Basic experience using websites or online systems.
- Organised approach to work.
Further Information
The Employer is: YOCKS SCOOTER SHOP LTD JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.
Application Information
JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.
- Vacancy ID
- 1755957
- Job Sector
- Business, Policy and Projects,Secretarial and Administration
- Area
- Derry or Londonderry
- Location
- Derry/Londonderry
- Salary
- 16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour
- No. vacancies
- 1
- Contract Type
- Temporary
- Weekly hours
- 25
- Published date
- 22/01/2026
- Closing date
- 04/03/2026
- Worktime
- To be confirmed with employer