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Job description

THE EMPLOYER IS: GALGORM HOTEL MANOR LTD The Reception & Guest Services Assistant will support the front-of-house and concierge team in delivering a welcoming, professional, and efficient service to all guests.

Responsibilities

• Observe and assist senior concierge and reception staff with operational duties.
• Maintain high standards of professionalism, presentation, and customer service.
• Welcome and greet guests on arrival and departure.
• On-the-job mentoring from experienced reception and concierge staff.
• Opportunities to develop customer service, communication, problem-solving, and teamwork skills.
• Practical experience in hospitality operations and front-of-house procedures.

Skills and Qualifications

Essential Skills

• Ability to work as part of a team.
• Good communication skills.

Desirable Skills

• Recent experience in a similar role.

Further Information

The Employer is: GALGORM HOTEL MANOR LTD JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.