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Job description

We are recruiting for a Medical Receptionist. Responsible for reception and administration within the Medical Practice.

Responsibilities

• Greeting patients in person and on telephone, making, cancelling appointments.
• Update patients computer records as directed.
• Liaising with various agencies where required to provide repeat prescriptions when authorised.
• Coordinate patient appointments, hospital letters etc with staff members to ensure procedures are effective.
• Ordering ambulances and booking interpreting services and secondary care appointments as directed by the GP.
• Process incoming & outgoing mail.
• Other administrative & customer care duties as directed by the surgery management.

Skills and Qualifications

Essential Skills

• 2 GCSEs grade A-C including Maths & English or equivalent.
• Ability to work alone and in a team.
• To demonstrate the ability to multi task.
• Fully computer literate including knowledge of Microsoft Word.

Desirable Skills

• Experience of working with a medical computer system or equivalent.
• Reception experience in a Hospital/ Health Centre/ GP environment.
• Face to face experience of working with the general public.

Further Information

All staff must comply with the no smoking (including vaping) Policy, & comply with the practice dress code. £12.31 per hour rising after probational period. On-site parking. Flexible to cover sickness & holidays.