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Job description

THE EMPLOYER IS: EVOLVE ENGAGEMENT & MANAGEMENT SOLUTIONS LIMITED We are a dynamic and growing HR Consultancy specialising in providing comprehensive HR solutions to small and medium-sized enterprises (SMEs). As our business expands, we are seeking a versatile and proactive Client Engagement Coordinator who will support the smooth running of the business by managing client communications, scheduling meetings, and coordinating workflow across the HR team. This role will directly report to our General Manager and play a vital part in ensuring the smooth operation of our consultancy. This role ensures clients are contacted promptly, meetings are efficiently arranged, and information is accurately captured and maintained. The Client Engagement Coordinator will support EVOLVE’s marketing and brand presence through regular social media content creation and posting, as well as the coordination of newsletters, blogs, and other client engagement materials (compiling, formatting, not writing). General administration tasks will form a significant part of the role, including document formatting, data entry, and maintaining CRM and client records. The ideal candidate will be organised, proactive, confident in communicating with clients (verbal & written) and able to manage multiple tasks. Candidate will need to have a suitable environment to enable remote-working (or be willing to travel to Belfast office space). After probation, the successful candidate can benefit from Private Medical Insurance & Other health benefits (e.g Flu jab).

Responsibilities

• Manage scheduling between clients and HR professionals, including setting up Teams meetings, phone calls, and in-person appointments.
• Perform general administrative duties such as document formatting (e.g., employee handbooks), CRM data entry, template updates, and maintaining client records.
• Create, schedule, and post regular social media content to support brand presence and client engagement on multiple platforms.
• Compile content for newsletters, blogs, and marketing communications (sourcing information, formatting, uploading) potential attendance at networking event.
• Support the business with ad-hoc administration as required, including acting as a Note taker for confidential HR meetings if required.

Skills and Qualifications

Essential Skills

• Experience of undertaking similar administrative duties.
• Excellent written communication skills (e.g. spelling, grammar, editing and tone).
• Confident verbal communicator, ready and willing to make and receive phonecalls and engage with our clients directly.
• Highly organised and with ability to managing time, prioritise work and competing deadlines.
• Ability to be flexible to change and take the initiative.
• IT literate - Microsoft Office, Teams, CRM systems, Social platforms.
• Ability to work independently from home (or Belfast city centre) with accuracy and strong attention to detail.
• 5 GCSES (A-C grade) or equivalent - including Maths and English.

Desirable Skills

• 1 years office based experience.
• Experience of with scheduling and client coordination.
• Interest in social media (TikTok / Canva / Instagram /LinkedIn).
• Experience of working remotely.
• Experience of working in a fast-paced environment.
• Experience of working in a PA type role.
• Demonstrable knowledge or understanding of HR/Employment law.
• Business or HR related degree.

Further Information

The Employer is: EVOLVE ENGAGEMENT & MANAGEMENT SOLUTIONS LIMITED JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.