Northern Ireland Housing Executive

Phone Number: 03448920900
Email: recruit@nihe.gov.uk
Web: https://www.nihe.gov.uk/working-with-us/careers

Job description

To be responsible for the effective delivery of administrative activities within the Legal Services department including ensuring records and reports are prepared and up to date and assisting with financial management and regulatory requirements of Legal Services. To supervise the administration team and to contribute to the provision of administrative support to the solicitors as required.

Responsibilities

• To be responsible for the effective delivery of administrative activities within the Legal Services department.
• To communicate effectively in writing, by telephone or face to face with customers, members and senior management.
• To assist with the financial management and regulatory requirements of the office, including the attainment and maintenance of ISO 9001 (or equivalent accreditation).
• Ensure quality assurance and timely escalation processes are in place to resolve requests and complaints.

Skills and Qualifications

Essential Skills

• Possess a degree level qualification (Level 6) or equivalent AND can demonstrate a minimum of 1 year’s relevant experience working in a legal services function
• OR Possess a Level 5 qualification or equivalent AND can demonstrate a minimum of 2 years’ relevant experience working in a legal services function
• OR Can demonstrate 5 years' experience working in a legal services function and can demonstrate equivalent continuing professional development / relevant experiential learning / qualifications.

Further Information

For full list of responsibilities, essential & desirable skills, please see Candidate Information Pack on employer's website by following the Apply Direct button.