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Job description

We are seeking to recruit a GP Practice Manager to join our team in Killowen Medical Centre. With a practice list of 6300, our practice team comprises of 4 GP Partners, reception staff, treatment room nurses and multidisciplinary team (pharmacist, social worker, mental health worker, physiotherapist and district nursing). We are looking for someone who can help to lead our team, working together to provide the best care we can for our patients.

Responsibilities

• Leading the Practice team
• Human resource management and Health and Safety provision
• Management of practice finances and liaising with practice accountant
• Delegation and empowerment of staff
• Organising practice meetings with administration staff and clinical staff
• Staff performance management and annual reviews
• Delivery of continued staff development and educational opportunities
• Implementing changes in service provision within rapidly changing landscape of General Practice
• Liaise with GP sub deanery for Queen’s University and University of Ulster, NIMDTA, HSCB and GP federation teams
• Organising GP locums
• Day to day running of practice
• Represent the practice at meetings and seminars

Skills and Qualifications

Essential Skills

• Management, leadership and financial experience
• Experience of dealing with the public/patients
• Experience of working with regulatory bodies and preparing for inspections
• Appropriate IT skills
• Leadership skills and some knowledge of performance management of staff
• Customer service and complaint resolution
• Organised management style
• Excellent communication (oral and written)
• Delegation and empowerment of staff
• Independent & logical problem solving

Desirable Skills

• Primary Care/General Practice experience
• Educated to degree level
• Healthcare management qualification
• Certificate in Practice Management
• Experience of working in health care setting
• Experience using coaching and mentoring techniques to develop and support staff
• Employment law, health & safety experience
• Knowledge and use of quality management and project management techniques

Further Information

Benefits: Pension scheme. Sick pay. Pay dependent on experience.