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Job description

This is an excellent opportunity for someone passionate about wine to work in the industry in a customer facing role. We are looking for dedicated individual, with a real knowledge for wine to join the retail team. This is a varied role and includes assisting customers, organising and presenting at events, packing and processing orders and general shop duties.

Responsibilities

• Assisting customers in the shop, on the phone or by email with their wine needs & making wine recommendations
• Processing, packing and checking orders for despatch
• Stock management
• Writing product descriptions and website maintenance
• Planning and presenting at events
• Planning and carrying out social media campaigns
• Handling payments securely

Skills and Qualifications

Essential Skills

• Minimum 6 GCSE passes at grade ‘C’ or above or equivalent (or higher) including English language and Math
• Proficient IT skills to work with ERP
• Knowledge and interest in wine (WSET desirable but not essential)
• Good communication skills, both with customers and other members of the JN team
• Ability to work with accuracy and attention to detail and to work independently or as part of a team

Desirable Skills

• Previous retail experience
• Previous employment in the hospitality sector or within the food and drink industry

Further Information

Excellent learning and development opportunities and to gain qualifications in the industry. Opportunity to travel and to meet wine makers as well as develop your taste in a wide range of wines.