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Job description

Randox Laboratories continues to develop disruptive innovations within the Diagnostics and Healthcare sector globally. We are proud to have been named the Number 1 company in Northern Ireland, for the second consecutive year in the Belfast Telegraph Top 100 Companies 2024. Our staff are at the heart of everything we do and achieve. We have a new opportunity for a Receptionist within our team based in Crumlin, NI. Our front desk staff covers a variety of responsibilities within Randox, offering excellent customer service to both our clients and customers, providing administrative support to wider teams such as payroll and some diary management for our senior stakeholders. It is a varied role, responsible for the operation of our main switchboard, maintenance of the internal time management system, general meet and greet of different stakeholders including customers, clients and interviewees, as well as assisting other departments such as HR.

Responsibilities

• Operating the main telephone switch board.
• Liaising/connecting different stakeholders.
• Updating time management systems.
• General administrative duties.
• Assisting wider departments such as HR.
• Booking meeting rooms.
• Diary Management.

Skills and Qualifications

Essential Skills

• GCSE or qualification in English and Maths.
• Ability to manage inbound calls.
• Strong communication skills both written and verbal.
• Know ho to use everyday IT programs.
• Eligibility to work within the UK, without visa sponsorship.

Desirable Skills

• Previous administration or receptionist experience.
• Previous customer service experience.
• Experience using/managing a switchboard.

Further Information

Location: Office based 55 Diamond Road, Crumlin, BT29 4QY. Working Hours: 40 hours per week, Monday to Friday. Alternating shift patterns between 8am to 5.15pm, Monday to Thursday and 8am to 1pm on a Friday and 8.30am to 5.20pm, Monday to Thursday and 8am to 3pm on a Friday.