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Job description

THE EMPLOYER IS: TOWNSEND ENTERPRISE PARK The Community Investment Officer will support the development and delivery of a new community investment programme which seeks to improve outcomes for local people living within the area. The postholder will work with communities, and partners, to help deliver projects, gather feedback, identifying how best Townsend Enterprise could provide assistance to ensure activities and communities can be effective in achieving their outcomes and be sustainable. This is deal for someone who has worked in this field or is keen to develop a career in community development, regeneration, or social investment.

Responsibilities

• Community Engagement & Support - Support engagement with community groups, residents, and local partners. Attend meetings, events, and activities, taking notes and gathering feedback. Help build positive relationships with stakeholders.
• Project & Programme Support - Assist with the delivery of community investment projects and initiatives. Help organise meetings, workshops, and community events. Maintain accurate records, files, and basic project documentation.
• Monitoring & Reporting - Collect basic monitoring information such as attendance figures and feedback. Support simple reporting on activities and outcomes. Assist with case studies and evidence of impact.
• Financial & Administrative Support - Help maintain simple budget records and spreadsheets. Support grant administration tasks as required.
• Compliance & Professional Standards - Follow organisational policies, including safeguarding, confidentiality, and data protection. Promote equality, diversity, and inclusion in all activities. Carry out duties in a professional and ethical manner.

Skills and Qualifications

Essential Skills

• Working with People - Ability to listen to community members and stakeholders. Comfortable talking to people from different backgrounds.
• Understanding Community Needs - Willingness to learn about local communities and their priorities. Ability to gather basic information through conversations, surveys, or meetings. Awareness that different communities have different needs.
• Teamwork & Partnership Support - Working well as part of a team. Supporting colleagues and partner organisations.
• Basic Financial Awareness - Understanding that projects work within a budget. Ability to keep simple records or spreadsheets. Willingness to learn about funding and grant processes.
• Monitoring - Helping collect feedback, attendance numbers, or simple data. Understanding why it’s important to show impact. Supporting basic reporting tasks.
• Organisation & Time Management - Keeping tasks organised and meeting deadlines. Managing own workload with support.

Desirable Skills

• Previous voluntary, community, or customer-facing experience.
• Relevant qualification or training (or working towards one).
• Knowledge of local communities or regeneration activity.

Further Information

The Employer is: TOWNSEND ENTERPRISE PARK LTD. JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.