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Job description

THE EMPLOYER IS: URBAN MARKET RETAIL LTD This role is an opportunity for someone who is enthusiastic about food, art, culture, markets, festivals, and live events, and who is interested in starting a career in the events industry and learning how live events are planned and delivered, while supporting tourism, culture, creative communities, and small businesses. As a Junior Events Coordinator, you will support the planning and on-the-ground delivery of events, including food festivals, markets, and cultural events. You will work closely with the Managing Director, Event Managers, and delivery teams to help turn event plans into reality. This includes assisting with planning, client communication, site layouts, and physically working on event sites during set-up, delivery, and take-down. A creative approach and genuine interest in food, culture, arts, cultural and community events is beneficial. This role is ideal for someone who wants to understand how events are delivered in practice and is keen to gain real-world, hands-on experience. The role is client-facing and practical and is designed as a supported, entry-level position under the JobStart Scheme. You will integrate into both the planning and the event delivery teams, acting as a link between clients and the Managing Director during the planning process. This role does not hold line management or operational decision-making responsibility. Working Pattern & Location - During event weeks, work will take place on event sites and may include longer shifts to support set-up, delivery, and take-down. - During non-event weeks, hours will focus on planning, meetings, and preparation. - A monthly work pattern will be agreed in advance, with flexibility required due to the nature of live events. At the start of the placement, the role will include attendance at a Belfast city centre workspace two days per week for induction and training. Following this period, the role will be hybrid, combining remote working, planning meetings, and on-site attendance at event locations across Northern Ireland. Transport to and from event locations is provided, where your own transport is not available. Please note that this role involves working on outdoor event sites and requires a practical, hands-on approach. Tools, Training & Support - All necessary equipment will be provided, including a laptop and access to digital systems. - You will be supported to develop skills in event planning, site layouts, scheduling, and documentation. - You will receive training and guidance on event safety awareness and event-related documentation. - Ongoing mentoring, supervision, and support will be provided throughout the role.

Responsibilities

• Acting as a professional and approachable point of contact for clients and event stakeholders, supporting clear communication throughout the planning and delivery process.
• Supporting the planning and coordination of events, working with the Managing Director and event managers to help prepare schedules, plans, and delivery information.
• Assisting with client meetings and communications, including follow-up emails and sharing agreed information.
• Helping to prepare event documentation, including site layouts, plans, schedules, and briefing materials.
• Supporting on-site event delivery, including assisting with event set-up, coordination during events, and take-down.
• Communicating agreed instructions and updates on behalf of the Managing Director or Event Manager, without holding line management or operational decision-making responsibility.
• Working alongside event delivery teams to help ensure plans are implemented clearly and consistently on site.
• Supporting the coordination of suppliers, vendors, and delivery teams during events, under supervision.
• Supporting the coordination of contractors, ensuring tasks are carried out in line with agreed plans and relaying instructions from the Event Manager or Managing Director.
• Maintaining accurate records and documentation using digital tools and systems.
• Attending event sites, both outdoor and indoor, across Northern Ireland as required to gain practical, hands on experience of live event delivery.
• All responsibilities will be supported through training, mentoring, and supervision, with opportunities to take on more responsibility as confidence and skills develop.

Skills and Qualifications

Essential Skills

• Good computer literacy, with confidence using email and digital documents for work-related communication.
• Strong spoken and written communication skills, with the ability to communicate clearly and professionally with clients, colleagues, and event teams.
• Ability to follow plans, instructions, and procedures accurately, particularly in live event environments.
• Good organisational skills, with the ability to manage tasks, information, and time effectively.
• Ability to work confidently in a practical, hands-on role, including working on event sites during set-up, delivery, and take-down.
• Comfortable communicating with people face-to-face, including clients, governmental departments, contractors, and event staff.
• Ability to work as part of a team, take direction, and support others to deliver shared goals.
• Comfortable working outdoors in a range of weather conditions, as events often take place outside.
• Willingness to take a hands-on role in event set-up and take-down, including lifting and moving equipment.
• Able to carry out physical tasks involving heavier equipment, working as part of a team and following safe working practices.
• Previous events experience is not required. Full training, supervision, and support will be provided.

Desirable Skills

• Genuine passion for live events, including food festivals, markets, and cultural events, with a desire to be actively involved and contribute ideas.
• Strong interest in food, arts, culture, tourism, or creative industries, particularly supporting independent traders, makers, and small businesses.
• Motivated to see events succeed, with a sense of shared ownership in the success of vendors, clients, and the wider event team.
• Comfortable multitasking and prioritising work, particularly during busy event periods, while remaining organised and accurate.
• Intuitive with computers and technology, with an interest in learning how digital systems, planning tools, and documentation are used in event delivery.
• Confidence communicating with a wide range of people, including clients, small business owners, creatives, suppliers, and contractors.
• Creative or practical mindset, with an interest in how events come together from planning through to live delivery.
• Ability to review information and spot issues, such as missing details in plans, documentation, or schedules, and raise them appropriately.
• Good judgement and a calm, professional approach, particularly when dealing with changes, queries, or challenges on event sites.
• Organised and proactive, with the willingness to take responsibility for tasks and follow them through to completion.
• Comfort supporting basic administrative or financial processes, such as invoices, payments, or records, with guidance.
• Willingness to integrate into a community of vendors, clients, and delivery teams, building positive working relationships over time.
• Full clean driving licence (desirable but not essential).

Further Information

The Employer is: URBAN MARKET RETAIL LTD JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.