Test Engineer

Yelo

Employer Location: Antrim

Job description

Reporting to the Customer Support Manager, the Test Engineer will be responsible for the support and commissioning of Yelo’s range of products. Based in our offices in Carrickfergus, the Test Engineer will be a part of the support team and will play a key role in the testing and commissioning of equipment within UK, Europe and worldwide. This role may involve some element of travel.

Responsibilities

Working with customers via telephone or email to provide customer support
Ensure systems are tested and meet customer specifications prior to shipping, liaising with the design team as required
Install and commission systems at customer sites including test, calibration and performing acceptance tests against contract specifications, providing daily updates to Operations
Test and repair new build products, diagnosing and recording any faults
Investigate problems within the system, diagnosing and repairing faults as required
Train customer technical and operations staff where appropriate
Provide technical support to the customer as required onsite
Carry out any other task that may be required from time to time

Skills and Qualifications

Essential Skills

Educated to a minimum of HNC level in Electronics or similar
Ability to understand electronic circuit diagrams
Ability to liaise and communicate with external customers in English in a clear and professional manner
Ability to interpret measurement and test data
Valid passport, full driving license and the ability to travel
Working knowledge of Microsoft Windows operating systems and Microsoft Office
Ability to meet deadlines and work in a fast-paced environment
Be self motivated, be able to manage time and set priorities
Be able to pay attention to detail
Good verbal and written communication skills
Strong troubleshooting and customer service skills
Team player
Good analytical skills