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Job description

THE EMPLOYER IS: POCKET BOX LTD We are seeking a motivated Sales & Account Development Executive to help grow PocketBox by developing relationships with existing customers and identifying new sales opportunities. This role involves upselling, cross-selling, lead generation, and proactive customer engagement.

Responsibilities

• Managing and developing relationships with existing customers.
• Identifying and pursuing upselling and cross-selling opportunities.
• Contacting customers to promote new products or features.
• Researching and identifying new sales leads.
• Following up on enquiries and warm leads.
• Maintaining accurate records of sales activity and customer interactions.
• Working closely with customer support to identify sales opportunities.
• Contributing ideas to improve sales performance and customer retention.

Skills and Qualifications

Essential Skills

• Confident communicator with a professional phone manner.
• Comfortable engaging customers in sales conversations.
• Strong organisational and time-management skills.
• Ability to work independently and manage a varied workload.
• Results-focused.

Desirable Skills

• Previous sales, account management, or business development experience.
• Experience using CRM or sales tracking systems.
• Understanding of upselling and cross-selling techniques.
• Interest in customer growth, retention, and relationship management.

Further Information

The Employer is: POCKET BOX LTD JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.