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Job description

Sales Assistant (Gardening and Seasonal) & Van Driver. The Sales Assistant will report to the Assistant Manager (Gardening & Seasonal) & work across the Gardening (Chemicals & Bird Care) & Seasonal dept (furniture, BBQs, Christmas Trees & lights) within the centre, providing assistance and support to both customers and colleagues, ensuring great service is delivered and high standards area maintained.

Responsibilities

• Providing exceptional service to customers in the centre, to deliver upon our reputation for quality.
• Acquiring product knowledge and attending relevant training as required, utilising such knowledge to provide recommendations and help customers find the best product for their needs.
• Merchandising & replenishment of all stock in the Gardening (Chemicals & bird care) & Seasonal dept (Furniture, BBQs, Christmas Trees & lights).
• Van driving, delivering customers items purchased in store and online.
• Assisting in the storage areas, ensuring they are kept clean, tidy, organised and safe at all times, in line with company standards.
• Offloading deliveries, including using pallet trucks and forklift to assist with incoming deliveries (training will be provided)
• Building furniture and BBQ’s and seasonal displays as required.
• Perform any other duties as may reasonably be required from time-to-time.

Skills and Qualifications

Essential Skills

• Experience of working within a customer facing role.
• Willing to undertake manual handling, pallet truck & Forklift training.
• Strong communication skills.
• Experience working in a manual/ practical role & ability to use initiative.
• Ability to stand for long periods of time and undertake tasks which require bending, stooping, lifting and carrying stock.
• Must be available to work av. 35hrs, on a rota basis, including every Saturday.
• Full, valid UK Driver’s Licence.

Desirable Skills

• Experience van driving.
• Previous experience of working within a similar retail environment.
• Experience of using EPOS/ POS (electronic point of Sale Systems)
• An interest in Gardening and Outdoor Living.
• Experience using pallet trucks.