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Job description

THE EMPLOYER IS: DALZELLS OF MARKETHILL Support daily warehouse operations and timely customer deliveries for Dalzells of Markethill. Receive, check, store, and prepare home appliances for dispatch, maintaining accuracy and care. Assist with loading and safe installation basics when required. Provide professional service, uphold health and safety standards, and help keep the warehouse organised, clean, and efficient at times, supporting performance and customer satisfaction. This role offers a range of additional benefits to support your development and workplace experience. Forklift license training is provided to enhance your skills and career opportunities, along with a staff uniform and exclusive staff discount on products. Employees also gain access to Praxis 42, an online platform offering a wide variety of certified courses, allowing you to expand your knowledge and professional qualifications while working.

Responsibilities

• Load and unload delivery vehicles safely and efficiently.
• Check goods in and out of stock using an app-based stock management system.
• Pick and prepare orders from sales team picking lists.
• Carry out general warehouse duties, including housekeeping, space management, and health & safety compliance.
• Assist drivers with deliveries of home appliances across Northern Ireland and the Republic of Ireland.
• Support the disconnection and connection of freestanding electrical appliances.
• Provide professional, customer-focused service during deliveries and installations.
• Maintain accurate records of deliveries and installations.
• Assist with basic troubleshooting and minor appliance repairs when required.
• Inspect, prepare, and secure delivery vehicles before and after routes.
• Follow planned delivery routes and adhere to time schedules.
• Ensure warehouse and work areas remain clean, organised, and safe at all times.

Skills and Qualifications

Essential Skills

• The ability to manage stock accurately using app-based systems.
• Ability to safely load, unload, and handle large home appliances.
• Knowledge of warehouse operations and health & safety practices.
• Basic technical aptitude to assist with the disconnection, connection, and simple troubleshooting of appliances (training provided).
• Excellent communication and customer service skills.
• Ability to work effectively as part of a delivery and warehouse team.
• Ability to check stock, deliveries, and installation records.

Desirable Skills

• Drivers Licence.
• Previous experience in a warehouse or stock management environment.
• Knowledge of freestanding electrical appliances and basic installation procedures.
• Ability to use handheld devices or apps for stock and delivery management.
• Customer service experience in a retail or delivery setting.
• Basic mechanical or DIY skills for minor appliance adjustments.
• Teamwork and the ability to support colleagues in a busy environment.
• Familiarity with Northern Ireland roads and delivery routes.
• Willingness to learn new systems and procedures quickly.

Further Information

The Employer is: DALZELLS OF MARKETHILL JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.