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Job description

THE EMPLOYER IS: IRFU ULSTER BRANCH The Reception/Administration Assistant will serve as the first point of contact for visitors to Affidea Stadium while also providing administration support to aid the efficient running of the Ulster Branch. Reporting to the Administration Manager, the post holder will build effective working relationships with staff, customers, contractors and visitors. This role is based at Ulster Rugby, Affidea Stadium, 134 Mount Merrion Avenue, Belfast, BT6 0FT

Responsibilities

• Answering and directing telephone calls; screening calls and taking messages as appropriate.
• Customer service to include dealing with the general public, staff, contractors, greeting visitors for meetings and any other visitors.
• General business support to include arranging courier services, distribution of parcels, stationery and stock control.
• Contribute to the maintenance of shared mailboxes.

Skills and Qualifications

Essential Skills

• Previous experience working in a customer service environment.
• Previous experience using Microsoft Office applications (e.g., Outlook, Word).
• Good verbal and written communication skills.
• Good organisational skills.
• Good time management skills.
• Ability to manage a variety of administrative tasks with accuracy and attention to detail.
• Ability to work effectively as part of a team.
• Eligible to live and work in the UK.

Desirable Skills

• Experience handling telephone calls, including call transfers, call screening and message handling.
• Experience working with shared mailboxes or multi-user communication systems.

Further Information

The Employer is: IRFU ULSTER BRANCH JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.