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Job description

THE EMPLOYER IS: SOMETHING MORE FOR YOU LTD The Community Charity Shop Assistant supports the day-to-day running of the shop while promoting a friendly, welcoming environment for all customers and donors. This position plays an important part in helping the charity raise funds and deliver positive impact within the community.

Responsibilities

• Carrying out daily shop and sorting room tasks efficiently and safely.
• Providing excellent customer service at all times.
• Handling stock, donations and shop equipment responsibly.
• Following health, safety and safeguarding procedures.
• Working cooperatively with staff and volunteers.
• Representing the values and aims of Something More for You Ltd charity.
• Maintaining confidentiality and respecting customers and donors.
• Helping to prepare small snacks and tea/coffee in our kitchen for customers.
• Maintain hygiene in the kitchen.
• Using till, processing payments, giving change, and following basic financial procedures.
• Pricing items correctly.
• Engage with and assist customers.
• Sorting donations, organizing displays, and restocking shelves.
• Help to prepare snacks and refreshments for customers.
• Keep the shop clean and tidy.
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties.
• Ensure that everyone feels welcome.

Skills and Qualifications

Essential Skills

• Good communication skills.
• Ability to work safely and follow Health & Safety guidance.
• Able to work independently and as part of a team.

Desirable Skills

• Previous experience in retail, charity shops or customer service.
• Confidence speaking with members of the public.
• Interest in community or voluntary work.
• Basic cash handling or till experience.
• An interest in developing employability and workplace skills.

Further Information

The Employer is: SOMETHING MORE FOR YOU LTD JobStart Opportunity - Working Hours Information. Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.