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Job description

To provide a proactive night time presence within the project to promote a safe, quiet and peaceful environment for Depaul service users. To respond to disturbances, emergencies and other accommodation management functions according to procedure and provide ad-hoc support to residents in response to demand. Please see employer website for full job details & person specification.

Responsibilities

• To be the first point of contact for service users, agencies, contractors, visitors etc.
• Ensure the practical needs of our services users are met on a day to day basis laundry and general upkeep of their living space.
• To be first point of call when dealing with emergencies; e.g. fire, medical, police, etc. and to manage such emergencies.
• Assist case workers to meet the needs of service users in line with support plans and safety and wellbeing management plans.

Skills and Qualifications

Essential Skills

• At least 1 year paid relevant work experience or 2 years relevant volunteering experience.
• Good working knowledge of risk assessment and risk management processes.
• Good IT skills, including working knowledge of using IT systems.