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Job description

You will work for a leading public sector organisation in their finance department based in Omagh. Full training will be provided.

Responsibilities

• Processing customer and third-party transactions in accordance with policies and procedures while adhering to defined timescales.
• Dealing with customers over the phone, via email and letter regarding their outstanding payments.
• Monitoring customer accounts to ensure the debtors’ ledger is an accurate reflection of outstanding debt.
• Assist in the resolution of escalated issues.
• Review income reports identifying discrepancies and communicate issues to the Team Leader.

Skills and Qualifications

Essential Skills

• Knowledge and experience of Microsoft Office.
• Ability to prioritise work to achieve set deadlines.
• Effective communication skills, orally, written and electronically.
• Full training will be provided.

Desirable Skills

• Previous experience working in a busy finance or administration role.

Further Information

Salary - Band 3 weekly pay, to be confirmed. Full training will be provided for this role.