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Job description

THE EMPLOYER IS: ASK ADVICE SERVICES. The position is Welfare Rights Receptionist. The duties will be to control a busy appointment schedule for advisers, to answer telephone calls & eventually to control a triage system for appointments. You will also learn to manage a share point data base for HR Guidance, to record statutory holidays for staff & to record all staff meetings & planned training. You will eventually take part in welfare rights training when available in order to advance your professional career.

Responsibilities

• To control appointments for advisers.
• To manage a triage system for appointments.
• To answer incoming phone calls.

Skills and Qualifications

Essential Skills

• ICT Skills.
• MS Excel skills.
• Good communication skills.
• Organisational skills.
• Ability to multitask.
• Client care skills.

Desirable Skills

• Database skills.
• Teamwork ability adaptability.
• Good listening skills.

Further Information

The Employer is: ASK ADVICE SERVICES. JobStart Opportunity - Working Hours Information. Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.