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Job description

Newington HA is looking to recruit a full-time Housing Association Administrator who will provide administrative support for core business functions and will be managed by the relevant Director. The Director will allocate work tasks and provide direction on all requirements.

Responsibilities

• To provide a confidential, effective, and efficient administration service to all tenants, residents and customers and provide assistance to all colleagues as part of a team.

Skills and Qualifications

Essential Skills

• Education/Qualifications: 5 GCSEs (Grades A-C) including Mathematics and English Language Or 1 years relevant experience in a busy office environment or equivalent.
• Experience in providing high quality customer service and effective planning, prioritising, and organizational skills with the ability to work under pressure.
• Knowledge and understanding of the application of software packages and computer literacy / use of IT systems including Microsoft Office.
• Adaptable, and able to work on own initiative.
• Availability to work outside normal office hours.
• Well-developed written and verbal communication skills.

Desirable Skills

• Previous experience of working in administration within a property / housing environment.
• General reception duties (i.e., call handling and dealing with general enquiries.
• Knowledge of or experience of working in the Social Housing Sector.
• NVQ Level 2 in Office Administration.
• Experience in preparing Agendas and recording Minutes of meetings.

Further Information

Application packs can be obtained by contacting NHA Offices on 028 9074 4055, e-mailing n.mckee@newingtonha.co.uk or in writing to: Newington Housing Association 300 Limestone Road Belfast BT15 3AR The pack is also available in alternative formats upon request.