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Job description

THE EMPLOYER IS: MONTGOMERY DISTRIBUTION LTD Montgomery Distribution are seeking an Office Administrator / Customer Services Administrator to join the team at their site based in Newtownabbey. Operate as a point of contact for any and all matters specific to customers.

Responsibilities

• Operate as a point of contact for any and all matters specific to customers.
• Build and maintain strong, long-lasting customer relationships.
• Develop a trusted relationship with key customers.
• Make decisions independently, otherwise communicate with the team.
• Ability to prioritise workload.
• Handling customer queries and complaints.
• Use of internal IT systems as well as partner and network portals.

Skills and Qualifications

Essential Skills

• Good verbal and written communication skills.
• Good I.T. skills.

Desirable Skills

• Able to work alone using own initiative but also as part of a team.
• Experience with Microsoft suite of applications.
• Understanding of transport logistics industry.

Further Information

Location: Montgomery Distribution, Ballyearl. The Employer is: MONTGOMERY DISTRIBUTION LTD JobStart Opportunity - Working Hours Information/ Standard Hours: up to 25 hours per week. Flexible/Reduced Hours: May be available upon approval by a Work Coach. Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer. Established in 1970, Montgomery Transport Group is one of Europe's leading suppliers of logistical services. The company is a privately-owned business, part of the Ballyvesey Holdings Group that has grown significantly in recent years, now providing a diverse range of Logistics Services throughout the United Kingdom and Ireland.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.