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Job description

Join our dynamic team at Morelli Ice Cream Ltd, a leading Ice Cream Manufacturer, committed to providing excellent customer service to customers via telephone, email or in person. Our busy sales office handles wholesale distriibution, customer relations and market expansion for our varied Ice Cream products. We're looking for an organised, and enthusiastic Administrative Assistant to support our fast-paced sales operations providing support to the telesales team answering telephone, email and all other enquiries. This role involves coordinating communications accross departments, ensuring smooth admin processes and is ideal for someone who thrives in a collaborative environment, enjoys multitasking and has a passion for organisation.

Responsibilities

• Assist the telesales and management team in all administrative and office duties.
• You will be first point of contact via email, phone and in person with our customers and suppliers.
• Record orders, fill out delivery notes and produce delivery schedules.

Skills and Qualifications

Essential Skills

• Communication skills, strong verbal and written abilities with a customer service orientation, for interacting with customers and team members professionally.
• GCSE English & Maths and technical proficiency (familiar with Microsoft Office Suite).

Desirable Skills

• High attention to detail and accuracy in written work. Ability to multitask, prioritise tasks and keep operations running smoothly.
• Ability to work in a fast paced environment. Previous experience in a similar role.

Further Information

Location: Morelli Ice Cream Ltd, Sperrin Business Park, Ballycastle Road, Coleraine