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Job description

THE EMPLOYER IS: SMARTEPOSNI LTD We are seeking an Outbound Appointment Booker to join our sales team. You’ll be responsible for making outbound calls, following up on leads, and booking qualified appointments for our business development team. You’ll play a key role in introducing business owners to SmartEPOS NI’s award-winning EPOS and payment solutions - helping them modernise their systems at no upfront cost and with local expert support. SmartEPOS NI is Northern Ireland and Ireland’s trusted partner for EPOS and integrated payment solutions. As the exclusive regional provider of SkyTab EPOS and Shift4 Payments, we help hospitality and retail businesses streamline operations, reduce costs, and deliver exceptional customer experiences. With over a decade of experience and a reputation for top-class support and innovation, we’re expanding our sales and support team to meet growing demand across Ireland and the UK.

Responsibilities

• Make outbound calls to prospective business customers across hospitality and retail sectors.
• Engage decision-makers and generate interest in SmartEPOS NI’s EPOS and payment solutions.
• Book qualified appointments and demos for the sales team.
• Manage and update CRM records accurately.
• Follow up on warm leads generated from marketing campaigns and online forms.
• Achieve and exceed weekly and monthly appointment targets.
• Work closely with the marketing and sales teams to refine messaging and outreach strategy.

Skills and Qualifications

Essential Skills

• Confident communicator with the ability to use the telephone.
• Familiarity with CRM systems (training provided).
• Interest in technology, payments, or hospitality solutions is an advantage.

Desirable Skills

• Previous experience in telesales, lead generation, or appointment booking preferred.

Further Information

The Employer is: SMARTEPOSNI LTD JobStart Opportunity - Working Hours Information. - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.