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Job description

Ensure smooth running of surgeries/clinics.

Responsibilities

• Maintain confidentiality.
• Following all procedures as laid out in the practice Procedures File.
• Receives/directs patients appropriately during surgery.
• Answer the telephone(s) promptly.
• Send and receive emails.
• Operate computerised appointment system as directed.
• Prepare prescriptions for GP.
• Make appointments or follow up re-appointments with various hospitals, clinics, etc. for patients.
• Order ambulance for patients to attend hospital appts where necessary.
• Filing of patient records.
• Giving blood results including INR to patient.
• Scanning letters into patient computerized files accurately.
• Processing hospital laboratory links daily.
• Adding relevant data re patients on to computer.
• Typing/word processing duties.
• Open and prepare the premises in the morning.
• Lock up and secure the premises at night.
• Any other duties which may be assigned from time to time.
• Working as part of reception team to ensure smooth running of surgery

Skills and Qualifications

Essential Skills

• 2 years customer service experience.
• 5 GCSEs including English & maths or equivalent

Desirable Skills

• Previous experience in Healthcare

Further Information

Salary: £24,765.00 per annum, pro rata. Position will be 4 hours a day over 4 days.