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Job description

Background: CALMS, an acronym for Community Action for Locally Managing Stress, was formed in Derry/Londonderry towards the end of 1994. It is a Company Limited by Guarantee and has achieved charitable status. CALMS’s focus is holistic and centres on helping individuals and organisations recognise, reduce and manage stress. Accordingly, it concentrates on services, programmes, activities and approaches that are educative, preventative and rehabilitative in nature. The objects of the charity are the preservation and protection of the health of the people in the North West of Ireland who suffer from stress generally, as well as those affected directly or indirectly by violence and to advance the education of the public in and about the causes of stress and its management within the community. Overview: CALMS’s Complementary Therapists (X2, both part-time) provide direct complementary therapy services and stress management to CALMS clients.

Responsibilities

• Delivery of 9 to 10 fifty-minute sessions of Complementary Therapy per week
• Comply with the complementary guidelines of FHT (or relevant professional membership body)
• Ensure that clients’ data is stored, secure and up to date on a weekly basis
• Attend all meetings relevant to the post, e.g., with stakeholders (which may require travel)
• Attend all training relevant to the post
• Ensure databases are kept up to date
• Complete related paperwork for each client including initial assessment
• Undertake general admin tasks under the direction of the Project Manager and Coordinators, e.g. dealing with items of correspondence, telephone messages, enquiries and data entry
• Keep up to date with relevant developments in legislation that may affect the organisation/role
• Undertake any other duties as seen relevant by the Project Manager and the board
• Undertake all duties in accordance with CALMS’s philosophy, recognised professional guidelines and the CALMS commitment to equality of opportunity and collective responsibility.
• The above tasks are indicative of the role to be carried out; they may change from time to time in collaboration with the post holder and in line with service need. Please note the job role may involve working unsociable hours.

Skills and Qualifications

Essential Skills

• 5 GCSEs to include English and Maths
• IT proficiency, e.g. Microsoft Office
• Third Level or Equivalent Qualification in Complementary Therapy
• Qualified in at least three complementary therapies modalities (2 of these must be reflexology and body massage)
• Level 3 or proven equivalent qualification in reflexology and body massage
• A Member of a Recognised Professional Body
• Must have 3 or more years' experience in Complementary Therapy
• Must have 3 or more years’ experience working with Trauma
• Must have experience working as part of a team
• Understanding of Complementary Therapies
• Evidence of Continuous Personal Development in the last 5 years
• Essential Safeguarding and Data Protection qualifications
• Essential Mental Health First Aid
• Strong working knowledge of IT systems and skilled in Microsoft Excel and database
• Understand the importance of record keeping and confidentiality
• Ability to complete reports in a neat and timely manner
• Excellent communication skills
• An understanding of and commitment to multi-disciplinary working
• Excellent organisational and planning skills
• High attention to detail
• Understanding of health and safety issues
• Understanding of community development and volunteering
• An understanding of and commitment to policy and procedure
• Commitment to continuous professional development
• Must be able to work as part of a team
• Must be able to work independently and to your own initiative to strict deadlines
• Flexible, proactive and able to work under pressure
• Ability to apply discretion in sensitive issues and maintain confidentiality at all times

Desirable Skills

• Experience of working with Victim and Survivors
• Experience of working in the community and voluntary sectors
• Experience of managing a busy office
• Experience of multicultural diversity and associated issues.

Further Information

Location: CALMS - 8 Crawford Square, Derry BT48 7HR. Application to be submitted by email to chair@calmsstresscentre.org  before the deadline Friday 20th March 2026 at 12noon. 2 references will be contacted upon successful interview and must agree to Access NI check. Please note: We will not accept applications received after the closing deadline.