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Job description

We are looking for an Equipment Installer to join us and support customers based within the Portadown, Craigavon area and provide assistance to hospitals within Ireland. As an Equipment Installer, you’ll be required to deliver an effective and timely service to customers. After training, this will include the delivery and installation of products within agreed delivery times, repair and proactive maintenance of products, and support at the delivery stage to customers in various environments. Dealing with customers predominantly based in the Southern Trust Hospital sites and also customers throughout Ireland.

Responsibilities

• Deliver clean, ready-to-use products to and around customer sites
• Collect products after use and return them to the service location for decontamination
• Disinfect, function check, repair, and perform electrical safety test products
• Complete records of testing, delivery, and collection
• Maintain available product stock and spare parts inventory
• Complete product modifications when required
• Provide product demonstrations and basic training to staff
• Maintain a clean and tidy work environment

Skills and Qualifications

Essential Skills

• Full UK/Irish driving licence required (our client uses long wheelbase vans, but training and support to build confidence in manoeuvring these vehicles will be provided where required)
• Excellent customer service and communication skills
• Ability to work under your own initiative and follow procedures to achieve deadlines
• Basic PC skills, including email and MS Office
• Criminal Records Check to be undertaken
• Must be able to perform manual handling tasks- lifting, carrying, and loading products into the van
• Once trained be able to take part in the on-call rota (with additional payments)

Desirable Skills

• Mechanical or electrical background desirable, but not essential, as full training will be provided
• Experience of delivery driving and planning routes would be desirable

Further Information

Work Time: 9am - 5pm Monday to Friday, you will be required to take part in the shift rota, which includes early and late shifts and weekends. Once fully trained, you will participate in the on-call rota (with additional payments). Benefits: Salary of up to £27,000 per annum to start, with OTE of approx. £29,000 plus with on-call payments. Contributory pension scheme. On call and call out payments in addition to salary. Discounts and cashback on shopping, supermarkets and holidays, as part of a rewards scheme. 33 days annual leave entitlement. Full induction with great training and support from dedicated team members. Salary Sacrifice Schemes, including Cycle to Work. Receive a treat on your birthday. Death in Service benefit provided. Be a part of an Employee Ownership Trust and the associated benefits of having a stake in the company. Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company’s success.