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Job description

My client based BT11 area of Belfast require a part-time Medical Receptionist/Administrator to join their team. The successful candidate will be expected to provide an effective & efficient service to the Practice.

Responsibilities

• Greeting patients in person and on telephone, making and cancelling appointments.
• Update patients computer records as directed.
• Liaising with various agencies where required to provide repeat prescriptions when authorised.
• Coordinate patient appointments, hospital letters etc with staff members to ensure procedures are effective.
• Ordering ambulances and booking interpreting services and secondary care appointments as directed by the GP.
• Process incoming & outgoing mail.
• Other administrative & customer care duties as directed by the surgery management.
• Responsible for opening the premises punctually and locking and securing the premises at night.
• Ensuring that upon opening/closing the surgery that the telephone system has been transferred to/from the out of hour’s service.

Skills and Qualifications

Essential Skills

• GCSEs grade A-C including Maths & English or equivalent.
• Proven verbal, written & interpersonal skills.
• Computer literacy skills.
• 2 years experience in a similar role to include telephone & face to face contact.
• Flexibility to cover sickness & holidays.

Desirable Skills

• Working within a GP surgery advantageous however full training will be given.
• Experience in a customer care role.
• A knowledge of medical terminology.

Further Information

Temporary with the view to becoming permanent. Work Time: Surgery open 8am - 6pm. 20 hour post, days, start & finish times to be discussed.