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Job description

Provide the highest possible standard of care and support to Service Users by actively promoting and implementing Recovery by using a strengths based person centred approach. At Shiels Court, we provide 24-hour supported living for adults living with a wide range of mental health diagnoses, autism, and addiction-related needs. We’re proud to offer a home to people from all walks of life, those who are finding stability, building new routines, and reconnecting with their communities. This role isn’t just about care, it’s about building trust, supporting recovery, and being a steady hand during someone’s most important moments.

Responsibilities

• Develop & maintain a trusting & professional relationship with Service Users and act in a supportive & empathetic manner towards them.
• Contribute to & help maintain a harmonious and therapeutic environment.
• Support Service Users to manage their Mental health, physical health and wellbeing through the development, implementation and monitoring of individual wellbeing and safety management plans.
• Actively encourage the involvement of Service Users in all aspects of decision making, be sensitive and seek solutions to difficulties encountered by them.
• Implement & adhere to Inspire Mental Health’s Journey Procedures, involving Service Users at all times.

Skills and Qualifications

Essential Skills

• Possess a full current driving licence and access to a car. Consideration will be given to alternative travelling proposals in respect of applicants with a disability who cannot hold a driver’s licence.
• Be educated to QCF/NVQ Level 2, or equivalent, in a related subject e.g. Care and 6 months paid experience supporting people within a health and social care setting.
• OR a minimum of 12 months paid experience supporting people within a health and social care setting.
• Have proven experience of motivating, supporting and mentoring Service Users.
• Experience of maintaining service user and agency records.
• Working knowledge of using IT systems.

Further Information

To be flexible as the role will involve working on a rota/shift basis in Supported Housing. Shifts will include early shifts, late shifts, night shifts, weekend and/or night cover as required to meet the needs of the scheme.