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Job description

THE EMPLOYER IS: TRADESMAN NI The Store Supervisor supports daily store operations by leading floor staff, delivering excellent customer service, and ensuring the store runs smoothly and efficiently in all departments. This role is hands-on and customer-facing, combining team leadership with product knowledge, merchandising, and operational oversight.

Responsibilities

• Supervising employees, scheduling shifts, coaching performance, and onboarding new hires.
• Tracking stock levels, ordering merchandise, managing shrinkage, and ensuring accurate counts.
• Handling customer concerns, returns, and complaints while maintaining a positive store experience.
• Understanding tools, building materials, hardware, and basic DIY applications to assist customers and staff.
• Meeting sales targets, merchandising, enforcing safety procedures, and ensuring smooth daily store operations.

Skills and Qualifications

Essential Skills

• Previous supervisory or leadership experience.
• Strong communication and interpersonal skills.
• Basic computer and POS system proficiency.

Further Information

The Employer is: TRADESMAN NI JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.