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Job description

THE EMPLOYER IS: FRESH MINDS EDUCATION The Office Administrator supports the effective day-to-day running of Fresh Minds Education by managing administrative systems, supporting communications, and maintaining accurate records. The role contributes to the smooth delivery of services by ensuring information is organised, enquiries are handled professionally, and internal processes are followed. This post offers experience of working within a busy charitable organisation supporting children, young people, families, and communities across Northern Ireland.

Responsibilities

• Supporting administrative tasks including digital filing, data entry, and document preparation.
• Managing email inboxes, responding to routine enquiries and timetabling.
• Updating spreadsheets and basic databases.
• Assisting with appointment scheduling and meeting preparation.
• Supporting record-keeping for programmes, volunteers, and services.
• Maintaining Office H&S and preparing rooms for multi-purpose activities.
• Update, implement and maintain company processes, procedures and policies as required.
• Ensure all FME stock and equipment are accounted for, recorded and reordered as and when required.

Skills and Qualifications

Essential Skills

• At least 1 year’s experience in an administrative, office support, or customer service role (paid or voluntary), with evidence of managing routine tasks efficiently.
• Confident in the use of Microsoft Word, Excel, Outlook, and basic digital filing systems (e.g. SharePoint or similar), with the ability to learn new systems quickly.
• Able to prioritise tasks, manage competing demands, and maintain organised digital and paper-based systems.
• Able to communicate clearly and courteously by email, telephone, and in person when responding to routine enquiries.
• Demonstrates attention to detail and an understanding of the importance of handling sensitive information appropriately in line with GDPR principles.
• English (spoken and written) to understand health and safety instructions.

Desirable Skills

• Previous experience working in a voluntary, community, school, or small organisational environment.
• An understanding of basic office health and safety practices or willingness to undertake relevant training.

Further Information

The Employer is: FRESH MINDS EDUCATION JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.