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Job description

We are recruiting for a Medical Receptionist. Responsible for reception and administration within the Medical Practice.

Responsibilities

• Greeting patients in person and on telephone, making, cancelling appointments.
• Update patients computer records as directed.
• Liaising with various agencies where required to provide repeat prescriptions when authorised.
• Coordinate patient appointments, hospital letters etc with staff members to ensure procedures are effective.
• Ordering ambulances and booking interpreting services and secondary care appointments as directed by the GP.
• Process incoming & outgoing mail.
• Other administrative & customer care duties as directed by the surgery management.

Skills and Qualifications

Essential Skills

• Proven experience of working in a similar service environment gained within the last 5 years.
• Ability to work to deadlines.
• Proficient in the use of MS Office software, email and the internet.
• Current valid UK driving licence which will permit you to carry out the duties of the post.
• Excellent communication skills.
• Proven history of learning and adhering to policies and processes.

Desirable Skills

• Working within a GP surgery advantageous however full training will be given.