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Job description

The successful applicant will join the Services Centre team dedicated to providing a high level of customer service.

Responsibilities

• In this fast-paced role, you will answer incoming calls from tenants, stakeholders and the general public and make outgoing calls to ensure excellent service delivery and problem resolution.

Skills and Qualifications

Essential Skills

• Proficient in a range of IT packages.

Desirable Skills

• ECDL Level qualification (or equivalent) or RSA/OCR Stage 1 in Word Processing (or equivalent).