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Job description

This role is an opportunity for an individual who likes a varied job and working with a range of individuals; assisting customers on the shop floor, helping them to their car, offloading incoming deliveries, ensuring the site, yard and storage rooms are kept to the required standards.

Responsibilities

• Building relationships with our customers to fully identify their needs and allow us to provide a comprehensive service.
• Replenish stock as directed by line manager e.g. compost, pots, bird care, garden care.
• Building of furniture & BBQs when required for customer deliveries.
• General tidying on site which include yard & sales floor as directed by line manager.
• Replenish customer trolleys & baskets from the car park & return to areas throughout the shop floor.
• Operate our EPOS till system & process customer transactions when required.
• Providing customer service to customers in the centre such as assisting them to their cars with heavy/ large items such as compost, pots etc.
• Complete daily checklist.
• Perform any other duties as & when required by line manager.

Skills and Qualifications

Essential Skills

• Previous experience of working within a similar retail environment.
• Demonstrate excellent customer service skills.
• Willing to undertake manual handling and pallet truck training.
• Must possess a practical approach to tasks and initiative to work on your own.
• Can demonstrate great communication skills.
• Ability to stand for long periods of time and undertake tasks which require bending, stooping, lifting and carrying stock.
• Must be available to work a Wednesday, Friday & Saturday as part of working week.

Desirable Skills

• DIY skills.
• Experience using a pallet truck.
• Experience using EPOS till system.