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Job description

We have a new opportunity for an Applications Administrator, within our Applications/Technical Support Team. Our technical support team sits within our customer services department and supports a large network of both internal and external customers. With expertise on Randox’s range of quality control material, reagents and clinical chemistry analysers, along with bespoke interlaboratory data management software, the team is the front line of aid for our end users globally. This role is responsible for the day to day administration within the Applications Department. Full training will be provided on what we do within the department.

Responsibilities

• The preparation and updating of Instructions For Use (IFU) and Instructions for Specific Applications (ISA) documents in accordance to company procedures.
• Responding to requests for IFU and ISA documents.
• Updating IFU translations in line with the English IFU in accordance to company procedures.
• Updating Randox staff and distributors with any new/revised IFU or ISA documents.
• Printing Instrument Manuals for Randox staff.
• Preparation of Quality Control Serum sheets in accordance to company procedures.
• Preparation of batch files for different products.
• General administrative duties within the Applications Department.

Skills and Qualifications

Essential Skills

• GCSE or equivalent in English language and Maths.
• Proficient in the use of Microsoft packages such as Excel, Outlook and Word.
• Strong English communication skills, both written and verbal.
• Strong organisational skills and attention to detail.
• Currently hold the right to work in the United Kingdom, without visa sponsorship.

Desirable Skills

• Previous experience in an administration role.
• Previous experience working to deadlines.

Further Information

Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve.