---

Job description

At 104 University Street, we provide intensive supported living for individuals with complex mental health needs and substance use history. Here, we build from the ground up - offering consistent, human connection and hope. This work is real, raw and incredibly rewarding.

Responsibilities

• Develop & maintain a trusting & professional relationship with Service Users and act in a supportive & empathetic manner towards them.
• Contribute to & help maintain a harmonious and therapeutic environment.
• Support Service Users to manage their Mental health, physical health and wellbeing through the development, implementation and monitoring of individual wellbeing and safety management plans.
• Actively encourage the involvement of Service Users in all aspects of decision making, be sensitive and seek solutions to difficulties encountered by them.
• Implement & adhere to Inspire Mental Health’s Journey Procedures, involving Service Users at all times.

Skills and Qualifications

Essential Skills

• To be flexible as the role will involve working on a rota/shift basis in Supported Housing. Shifts will include early shifts, late shifts, weekend shifts and/or cover as required to meet the needs of the scheme.
• Be educated to QCF/NVQ Level 2, or equivalent, in a related subject e.g. Care and 6 months paid experience supporting people with mental health and addiction/substance misuse OR
• A minimum of 12 months paid experience supporting people with mental health and addiction / substance misuse.
• Have proven experience of motivating, supporting and mentoring Service Users.
• Experience of working with people who find it difficult to engage.
• Experience of maintaining service user and agency records.
• Working knowledge of using IT systems.