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Job description

Our client is seeking a Sales Advisor to join their team based in Newtownabbey.

Responsibilities

• Dealing with initial customer enquiries, advising on feasibility, and talking through the basic designs for solar PV and battery systems in line with the customer’s needs and requirements.
• Manage new sales opportunities through inbound lead follow-up, outbound calls, and emails.
• Qualifying opportunities and redirecting them to the appropriate sales executives for further development and closure.
• Organise and plan daily travel routes and appointment setting for Sales Representatives.
• Deliver the best customer service before, during and after the system had been installed, focusing on what is best for the customer.
• Maintain a high throughput of calls to ensure customer enquiries are responded to ASAP.
• Make the most of a culture where there is no exclusivity on good ideas!.
• Update company CRM system.
• Maintain satisfactory conversion rates: from number of enquiries through to qualification and closure.
• Very occasionally, attendance at trade shows.
• Assist colleagues when required with any admin tasks that may be necessary.
• Organise own diary to ensure all tasks are completed in time.
• Use initiative to problem solve.

Skills and Qualifications

Essential Skills

• 1 years proven sales and/or support experience with a focus on premium customer service.
• Strong phone presence and experience dialing dozens of calls per day.
• Excellent verbal and written communications skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Must be living in N Ireland and be able to commute to the office daily.
• Must have a good geographical knowledge of NI.
• Highly organised with experience of planning workflows based on timescales.
• Excellent computer literacy skills

Desirable Skills

• Experience working with Salesforce.com or similar CRM.
• Previous experience in a similar fast-paced role.

Further Information

If you are interested in this role, please click 'Apply Direct' or forward your CV through to maria.stelezuk@industrialtemps.com or call our Belfast office on 028 9032 2511 ask for Maria.