---

Job description

Join our retail team as an Off Licence Sales Assistant at Whitehouse Wines, where your customer-focused approach will create a welcoming environment for shoppers seeking their favourite wine or beer. In this role, you’ll be guiding customers through our extensive selection of wines, spirits, and beers, ensuring they find exactly what they need while enjoying a seamless shopping experience.

Responsibilities

• Greet customers and assist with selecting products based on their preferences and needs
• Operate the POS (Point of Sale) system efficiently for transactions, handling cash and credit card transactions
• Conduct product demonstrations and tastings to educate customers about new or featured items
• Maintain attractive merchandising displays and ensure shelves are well-stocked and organized
• Handle stock replenishment, inventory checks, and accurate stock counting using basic math skills
• Ensure that the off licence is clean, tidy and well presented
• Provide excellent customer service by answering questions, offering recommendations, and ensuring a positive shopping experience

Skills and Qualifications

Essential Skills

• Previous off licence / bar experience essential
• Familiarity with POS systems, cash handling, and retail math for accurate transactions
• Knowledge of alcohol regulations and responsible selling practices
• Strong organizational skills to ensure smooth store operations

Further Information

Location: Whitehouse Retail Park.