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Job description

As Food & Beverage Assistants, your main job will be to welcome and serve all our guests ensuring they enjoy their dining experience. Please see employer website for full job details & person specification.

Responsibilities

• Welcoming all our restaurant guests and visitors in a polite manner.
• With training, have full and complete knowledge of all food/beverage and wine menus enabling you to help with any guest queries.
• Present menus, take orders, and serve food and beverage professionally and efficiently ensuring our guests have everything they need.
• Cleaning and resetting tables and keeping all areas of the restaurant neat and tidy.
• Using the bar/restaurant till systems to place orders and process customer payments correctly.
• Carrying out daily duties as required by the restaurant management team.
• Directing any guest complaints to the Restaurant Manager.
• Ensuring that your knowledge of the Resort and facilities is up to date in order to upsell to guests if the opportunity arises.
• Making sure your uniform in line with the required Restaurant standards at all times.
• Observe all company and Statutory Fire, Health, Safety, and Hygiene Regulations.
• Attend any training that has been set up to aid your personal development.

Skills and Qualifications

Essential Skills

• Have at least 1-year of previous waiting experience.
• Have a passion for the hospitality industry, great food, and great service.
• Be an excellent team player.
• Have a flexible approach to working shift patterns and be available to work morning, daytimes, evenings, and weekends.
• Have strong communication skills and be able to multi-task.
• Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.

Desirable Skills

• Barista trained.

Further Information

Location: Fratelli, Galgorm Hotel.