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Job description

Casual Receptionist - Mid & East Antrim Borough Council - Carrickfergus. Join Mid & East Antrim Borough Council in Carrickfergus as a Casual Receptionist and provide a high-quality front-facing service to the public. Supporting day-to-day reception and clerical duties, you will play a key role in ensuring a professional and efficient service within a busy office environment.

Responsibilities

• Provide a courteous, efficient and effective reception service in line with the Centre’s objective of providing quality service to customers.
• Implement emergency procedures, medical, fire alarm, pool alarm etc, in accordance with Seven Towers Leisure Centre’s Normal Operating Procedures (NOP’s) and Emergency Action Plans (EAP’s)
• Control and monitor lighting for various areas within the leisure Centre.
• Operate computerized bookings and point of sale system and issue relevant tickets to users for both Seven Towers Leisure Centre and Sentry Hill.
• Ensure authorization of issued refunds and complementary vouchers when required.
• Amalgamate, balance and verify daily facilities cash, cheques, visa etc and complete appropriate documentation in accordance with standard procedures.
• Check, prepare and make up till floats in accordance with centre procedures.
• Provide details of all leisure centre and Sentry Hill activities and facilities.

Skills and Qualifications

Essential Skills

• GCSE Maths and English Language (Grade C or above).
• AND be able to demonstrate by providing personal and specific examples, that they have: six months clerical experience in a customer focused environment and a minimum of 6 months’ experience of using Microsoft Office.
• Or as an alternative candidates who do not possess the required educational qualifications but who can demonstrate 4 years’ relevant experience in a similar role may be considered.
• A minimum of 6 months' experience using Microsoft Office.

Further Information

About the role: £13.69 per hour. Casual hours. In addition to weekends, evening and public holidays as dictated by needs of the service. Location: Amphitheatre Leisure Centre, Carrickfergus.