Affinitas IT LTD

Employer Location: FERMANAGH
Phone Number: 02866381758
Email: hr@affinitasit.com
Web: https://www.affinitasit.com/

Job description

Join a professional team where your organisation, accuracy and reliability will play a key role in ensuring smooth business operations. As a growing Managed IT Services Provider supporting businesses across Ireland, we're committed to delivering a responsive, structured and dependable service to our clients. Full training will be provided, however, strong attention to detail and a proactive mindset are essential. This is a key support role where accuracy, consistency and accountability are critical. You will play an important part in ensuring service activity, customer records and internal processes are maintained to a high standard. We are looking for someone who: Is highly organised, accurate and dependable Takes ownership of tasks and sees them through to completion Communicates clearly and professionally Has experience working in a service or technology environment Takes pride in getting things right first time Is calm, organised and professional Understands the importance of confidentiality Works well within a small, professional team Important: This is an office-based role in Lisnaskea Due to the nature of our work, confidentiality and professionalism are essential If you’re looking to join a friendly team in a structured role where your contribution genuinely matters, we would love to hear from you.

Responsibilities

• Maintain customer records and Excel systems.
• Support billing (POs, invoices).
• Manage shared inboxes and Service Desk tickets.
• Liaise with customers and suppliers while supporting general admin and process improvements.

Skills and Qualifications

Essential Skills

• Strong Microsoft Office skills (especially Excel).
• High attention to detail and accuracy.
• Clear and professional communication.
• Ability to work independently and manage workload.

Desirable Skills

• Familiarity with Microsoft 365.
• Knowledge of Xero or Sage.
• Basic bookkeeping knowledge.
• Experience in a service or technical environment.