---

Job description

You will provide administrative support to service users and internal teams.

Responsibilities

• You will be responsible for maintaining diaries, minute taking, travel arrangements and hospitality.
• You will organise the office and carry out routine clerical officer duties, which include the development and maintenance of an efficient filing system, mail distribution, photo copying, binding and ensuring relevant files are available for meetings.
• You will be responsible for opening and recording incoming mail and direct correspondence for the team.
• You will receive telephone calls and enquiries and take relevant action as appropriate.
• You will also liaise with internal departments via verbal and written forms of communication.
• A high level of word processing skills will be required for this position as you will be providing administrative support in the production of policies and reports produced within the department.

Skills and Qualifications

Essential Skills

• 5 GCSE’s (Grades A-C) to include English Language and Maths or an equivalent qualification or higher educational standard AND one year’s administrative/clerical experience, which must include cash handling experience.
• OR: NVQ Level 2 in Business Administration or equivalent or higher educational standard AND one year’s administrative/clerical experience, which must include cash handling experience.
• OR: 3 years' administrative / clerical experience, which must include cash handling experience.