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Job description

To work with service users and staff team to deliver quality personal care and housing support services to individuals with a learning disability/challenging behaviour enabling them to lead a full and integrated life in the community in which they live. Care and support must be delivered in accordance with the organisation’s core values, customer service standards and customer service guide. Please see employer website for full job details & person specification.

Responsibilities

• Support service users with intimate personal care needs, ensuring that their independence is promoted, and they are afforded appropriate levels of privacy and dignity.
• Co-ordinate with the service user the planning, development and implementation of their care/support plans which will include any programme advised by a relevant professional. Evaluate and record progress regularly.
• To support service users to participate in the running of their home, assist with developing their life skills.
• Participate in the safe handling of all Association’s and service user’s monies held and controlled within the service as per procedure.
• Provide leadership to support staff promoting good working relationships and encouraging teamwork to maintain a harmonious environment for service users and staff.
• Encourage good practice and actively support members of the team in their induction and training.

Skills and Qualifications

Essential Skills

• Have a minimum of 2 years’ experience in a care/support role.
• Be willing to complete a Level 3 qualification in Health & Social Care if equivalent qualification is not already held.
• Must register with the Northern Ireland Social Care Council (NISCC) upon appointment (if not already registered).

Desirable Skills

• Level 2 qualification In Health & Social care or equivalent.
• Experience of supervising staff.
• Previous experience of providing care/support to individuals with learning disabilities/complex needs including autism and challenging behaviour.

Further Information

We have a permanent Team Leader posts based in Ballycastle, Ballymena, Ballyclare and Belfast areas. A waiting list will be created for any similar opportunities that arise in the next 12 months.   Anticipated interview dates will be 15 May 2026.