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Job description

Logistics Coordinator (Job Ref: 26N/LGCD) Randox Laboratories continues to develop disruptive innovations in Diagnostics and Healthcare globally. We are proud to have been named the Number 1 company in Northern Ireland for the second consecutive year in the Belfast Telegraph Top 100 Companies List for 2024. Our staff are at the heart of everything we do and achieve. We have a new career opportunity for a Logistics Coordinator within our Logistics team. What does the Logistics team do? We process customer orders before arranging to ship these orders to our global customer base. This involves constant communication with the customer while also preparing the relevant documents to accompany the shipment to ensure these shipments have no issues at customs. A fast paced department who pride ourselves on attention to detail and customer service. In line with the requirements of the Known-Consignor status held by Randox Laboratories, the successful applicant for this role will be required to have an Access NI Basic Disclosure check prior to commencing employment. Having a conviction will not automatically disqualify you from this recruitment process. Location: 36 Largy Road, Crumlin, BT29 4RN. Contract Offered: Full-time, Permanent Working Hours / Shifts: 40 hours per week, Monday to Friday from 8.40am to 5.20pm. Some flexibility may be required. What does this role involve? The main function of this role is to ensure all customer orders are processed and shipped efficiently in line with company procedures, whilst providing high levels of customer service.

Responsibilities

• Acknowledge and process all orders on SAP / SAGE systems on the day of receipt, where possible.
• Strictly follow, update, and maintain customer special instructions as necessary.
• Prepare, send, follow up, and convert Proforma Invoices as required.
• The calculation and entering of freight costs on proforma and commercial invoices.
• Ensure all customer queries are acknowledged and answered promptly.
• The receipt of prep dockets for shipping from the Despatch department.
• Prepare commercial invoices, customs documentation, and Certificates of Origin as required.
• To check all documentation is correct and present before release to the Despatch Department for shipping.
• Shipping all orders off the SAP / SAGE system.
• Update the logistics team leader on daily progress against the shipping schedule and orders received.
• Complete relevant letter of credit documentation as required.
• Follow departmental procedures in line with ISO guidelines.
• Assist in the training of administration staff.

Skills and Qualifications

Essential Skills

• Possess a GCSE (or equivalent) in Maths and English language (Grades A-C).
• Competent in the use of Microsoft Office packages.
• Strong communication and time management skills.
• Currently have the right to work in the UK without visa sponsorship.

Desirable Skills

• Bachelors degree in a Business or related subject.
• Previous experience in a logistics position.
• Previous administration experience.
• Previous customer service experience.
• Experience working in a fast paced environment and working to deadlines.
• Previous experience working with SAGE or SAP.