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Job description

CALMS is seeking a suitably qualified Welfare Rights Advisor to provide benefits advice, advocacy and financial guidance to individuals whose mental health and wellbeing has been impacted by trauma associated with the Northern Ireland Troubles. Evaluation Criteria - Welfare Rights Advisor (Total Score: 100) Membership of relevant professional organisation 10 Welfare advice experience in mental health settings 10 Relevant qualifications and accredited training 10 Minimum two years’ relevant experience 10 Demonstration of qualifications 5 Trauma informed training or experience 5 Experience working with victims/survivors of the Troubles 15 Evidence of continuing professional development 10 Professional insurance (£5m minimum) 4 Child and Adult Safeguarding training 3 Mental Health First Aid / ASIST or equivalent 3 GDPR, confidentiality and health & safety knowledge 3 IT literacy 3 Availability and flexibility 3 Submission of CV and certificates 3 Demonstration of value for money 3 TRAUMA INFORMED PRACTICE REQUIREMENTS All services commissioned through this tender must be delivered in line with trauma informed principles and VSS guidance, demonstrating: An understanding of the impact of conflict related trauma. Safe, respectful and choice based engagement. Appropriate boundaries, consent and safeguarding awareness. Clear referral and escalation processes.

Responsibilities

• To provide benefits advice, advocacy and financial guidance to individuals whose mental health and wellbeing has been impact by trauma associated with the Northern Ireland Troubles.

Skills and Qualifications

Essential Skills

• Welfare advice experience in mental health settings

Further Information

INVITATION TO TENDER Provision of Welfare Rights Advice For Living Victims/Survivors of the Northern Ireland Troubles Contract Period: 1 May 2026 to 31 March 2027 (with the possibility of extension, subject to continued funding). Funding Body: Victims and Survivors Service (VSS). Closing Date: 12 noon on 1st May 2026. Submission Method: Hard copy submissions only TENDER SUBMISSION REQUIREMENTS Submissions must be provided in hard copy only. One copy per role applied for (unless applying for multiple roles). Clearly mark the sealed envelope with the relevant service area(s). Submissions must include: Curriculum Vitae. Copies of qualifications and certificates (in order of attainment). Evidence of professional membership (where applicable). Proof of professional insurance. Evidence addressing all scoring criteria Two references (contacted only if successful) Failure to follow the required format will render the tender non compliant. ASSESSMENT AND RESERVE LIST Tenders will be assessed by a panel appointed by CALMS. Applicants must achieve: 90 or for complementary roles 80 or above for all other roles in order to be placed on the CALMS Reserve List. Inclusion on the Reserve List does not guarantee hours or work. DATA PROTECTION CALMS operates in accordance with the UK General Data Protection Regulations (GDPR) 2018. All information supplied will be treated as confidential and processed lawfully. CLARIFICATION PROCESS Requests for clarification must be submitted by email only to: chair@calmsstresscentre.org Any clarification issued will be shared with all parties who have indicated their intention to tender. SUBMISSION ADDRESS CALMS Committee CALMS, 8 Crawford Square, Derry/Londonderry ,BT48 7H.