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Job description

My client based BT18 area of Co Down require a Full-time Medical Receptionist/Administrator to join their team. The successful candidate will be expected to provide an effective & efficient service to the Practice.

Responsibilities

• Greeting patients in person and on telephone, making and cancelling appointments.
• Update patients computer records as directed.
• Liaising with various agencies where required to provide repeat prescriptions when authorised.
• Coordinate patient appointments, hospital letters etc with staff members to ensure procedures are effective.
• Ordering ambulances and booking interpreting services and secondary care appointments as directed by the GP.
• Process incoming & outgoing mail.
• Other administrative & customer care duties as directed by the surgery management.
• Providing information regarding practice services.
• Diary management.
• Organising, filing and maintaining patient records.

Skills and Qualifications

Essential Skills

• 5 GCSEs grade A-C including Maths & English or equivalent.
• Proven verbal, written & interpersonal skills.
• Fully computer literate.
• Previous experience in a similar role to include telephone & face to face contact.
• Flexibility to cover sickness & holidays.
• Evidence of working in a team & on own initiative.
• Excellent communication & organisational skills.
• Must be available to work between 2 sites.

Desirable Skills

• Working within a GP surgery advantageous however full training will be given.

Further Information

Temporary with the view to becoming permanent. Work Time: Surgery open 8.30am - 6pm. 37.5 hours to be worked between these times. On-site parking.