Apex Housing Association

Employer Location: Londonderry
Phone Number: 02871304800
Email: jobs@apex.org.uk
Web: www.apex.org.uk/jobs

Job description

To provide a quality service in accordance with the Associations policies and procedures and in line with the principles of continuous improvement. For full list of responsibilities, essential & desirable skills, please see Job Description/Personnel Specification on employer's website.

Responsibilities

• To ensure that all responsibilities are carried out in a timely and effective manner and that confidentiality is maintained in all issues relating to the work of the Housing Department and the Association.
• To deal with enquiries relating to Housing Services.

Skills and Qualifications

Essential Skills

• A 3rd level qualification i.e. post-secondary/higher education or equivalent and 1 years relevant experience in a customer facing role with account management experience.
• Or Level 3 qualification or equivalent with a professional Housing qualification and 1 years relevant experience in a customer facing role with account management experience.
• Or Level 3 qualification or equivalent and 2 years relevant experience in a customer facing role with account management experience.
• Or 3 years experience working as a Housing Officer.

Further Information

Apex is an Equal Opportunities Employer and due to under representation is some areas we especially welcome applicants from the Protestant community.